NO REFUNDS, NO EXCHANGES, NO RETURNS - Our products are custom made for you and cannot be resold. We do offer a Warranty. Damaged goods must be reported within 2 days after receiving your order. To use a Trademark or Copyright image, you must obtain a release to use such works. Submit to us in writing by Mail or by FAX the release which allows you to use such materials OR you may have the owner of the Trademark or Copyrighted image contact us directly OR If you are endorsed by a manufacture, we will be glad to contact your rep for final approval. You shall indemnify Vintage Logos against all claims and expenses, including reasonable attorney's fees, due to uses for which no release was requested in writing or for uses which exceeds authority granted by a release. Any of our design services you contract through us, must be paid in full before we will start your job. In the event of a cancellation, ownership of all copyrights and the original artwork created through us shall be retained by Vintage Logos. Any of your original artwork will be returned to you. There is no refunds for design services contracted though us. Vintage Logos retains all artwork files. Cost will be an additional $150.00 to $275.00 if you wish to have a copy of the art files suitable for manipulation in high quality print reproduction on band promotional materials such as CD artwork, t-shirts, flyers, website, etc. Digital files of our Shield Style Logo products are not for sale. To purchase a Vividhead Catalog image please contact us for more information. We keep all your images on file for up to three years. We will not sell your design ideas, graphics or logos to others. We handle your originals with the utmost care possible. However we assume no responsibility for any loss or damage of any original artwork, film, negative, transfer media or loss of electronic files. Prices are subject to change without notice. All visual percussion products are manufactured by Vintage Logos. Shield Style Logos™ 1997 - VividHeads™ 2001 COPYRIGHT 2002 Vintage Logos - All Rights Reserved. Page updated on 11/26/04